Purchased this is a gift for someone else and was thrilled to be able to support a local business in her area. Customer service was great. My only reason for 4 stars over 5 is that I had to choose between providing her with a gift she could use instore or one she could use online. Not knowing her preference in this time of distancing, etc i would have preferred she had the option of either and that I didn't have to choose on her behalf